ACSCare
ACS Group provides local support contract options for your hardware operational needs. With our years of experience handling various IT peripherals type, we are confident that the following care packages can suit best to your business process sustainability.
Services Coverage for Printer | 3-years ACSCare | |||
|---|---|---|---|---|
Basic | Silver | Gold | Premium | |
8×5 ACS Hotline Support | ✔ | ✔ | ✔ | ✔ |
Manufacturing Defect Electric & Mechanical Spare Part | ✔ | ✔ | ✔ | ✔ |
Manufacturing defect Display | ✔ | ✔ | ✔ | ✔ |
Pickup & Delivery | Max radius 40km from HQ/Branch; or one-way shipment | Max radius 40km from HQ/Branch; or one-way shipment | Max radius 40km from HQ/Branch; or one-way shipment | Max radius 40km from HQ/Branch; or one-way shipment |
Printhead | Max 50% from Total Contract | Max 50% from Total Contract | ||
Platen Roll | Max 1 Units / Year | Max 1 Units / Year | ||
Backup Unit | 1:10 with same function | |||
Repair TAT | 14 Business Days Depo Time | 10 Business Days Depo Time | 3 Business Days Depo Time | 3 Business Days Depo Time |
Product Coverage:
- Zebra ZD220 – 203 DPI
- Zebra ZD230 – 203 DPI
- Zebra ZT231 – 203 DPI
- Zebra ZT231 – 300 DPI
- Zebra ZT411 – 203 DPI
- Zebra ZT411 – 300 DPI
- Zebra ZQ320 – 203 DPI
